CULINARY & HOSPITALITY OPERATIONS MANAGEMENT

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Culinary & Hospitality Operations Management

This Culinary and Hospitality Operations Management diploma program is an intensive, 1000-hour course providing hands-on and theoretical training in classic and advanced culinary techniques, combined with information on establishing a restaurant business. Students also receive job search information and actual assistance in finding fulfilling employment.
Exclusive to New Castle College, Career Action Plan Services, (CAPS) has been developed to provide the maximum in assistance to students and graduates in launching their career in the culinary arts field. Our professional graduate services team guides you in making the right choices and decisions for your career.
2 Year Program [84 Weeks]
Credential: Diploma

PROGRAM LAYOUT

BUSINESS MANAGEMENT
  1. Proprietorship
  2. Partnerships
  3. Limited Company
  4. Corporations
  5. Chains and Franchises
  6. Professional help: banker, accountant, lawyer, consultants, government, Services
  7. Basic mathematic calculations: percentages, averages
  8. Basic bookkeeping principles

PLANNING RESTAURANT MENU
  1. General menu requirements
  2. Menu presentation
  3. Effect of menu on decision making
  4. Menu design
  5. Menu merchandising
  6. Menu analysis
  7. Importance of site: general suitability, site specialists
  8. Visibility, Suitability, Accessibility
  9. Location Factors

LOCATION & EQUIPMENT
  1. Leasing: agreements, clauses, bare leases, net and gross, offer and acceptance, conditions, renewal options, buy-out options, interest
  2. Fixtures and equipment
  3. Rentals: fixed rental, variable rental, percentage of sales, percentage of profit
  4. Sale / Leaseback
  5. Rental Agents
  6. Architect and Contractors: leasehold ,improvements, blueprints, preliminary

FINANCIAL AND MARKET PLANNING WITH ANALYSIS

  1. Financial statements
  2. Balance sheets: assets, liabilities, equity
  3. Income statements
  4. Retained earnings
  5. Forecasting, budgeting and analysis
  6. Financing: equity financing, debt financing, interest, balloon payments, variable rate,lender competition, security, personal guarantees, guarantee release
  7. Cash receipts and disbursements, bank reconciliation’s
  8. Market Research, historical and with surveys
  9. Demographics of the region
  10. Customer Profiles and analyzing them
  11. Compiling data and softwares used
NEWCASTLE COLLEGE OF BUSINESS & TECHNOLOGY

SANITATION, SAFETY AND EQUIPMENT

  1. Interpretation of term
  2. Personal hygiene
  3. Food contamination
  4. Safe food handling
  5. Construction standards
  6. Maintenance standards
  7. Sanitation codes
  8. The Health Protection and Promotion Act
  9. Food poison prevention
  10. Dishwashing
NEWCASTLE COLLEGE OF BUSINESS & TECHNOLOGY

BAKE THEORY

  1. Flour Production & Applications
  2. Types of Shortening
  3. Sugar Commodities
  4. Eggs in Baking
  5. Dairy Products
  6. Use of Salts
  7. Leavening Agents
  8. Chocolate and Flavoring

CALCULATIONS-BASIC

  1. Addition, subtraction, multiplication & division
  2. Common Fractions
  3. Decimal Fractions
  4. Percentages
  5. Standards of Measurement
  6. Fahrenheit to Celsius conversions

COMMUNICATIONS-BASIC

  1. Basic Business Communications
  2. Accident Reports
  3. Resume preparation
  4. Cover Letters
  5. Application Forms

NUTRITION-BASIC

  1. Major nutrient identification
  2. Lipids
  3. Proteins and Vegetarian Diets
  4. Carbohydrate and Dietary Fibre
  5. Vitamins, Processing & Additives
  6. Mineral Elements
  7. Water – Sources, value & quality
  8. Developing Food Patterns

QUANTITY FOOD PREPARATION

  1. Rules of personal hygiene and sanitation
  2. Safety regulations
  3. Large kitchen equipment identification
  4. Stock, soup and sauce cookery
  5. Poultry, lamb, pork, beef, fish cookery
  6. Potato and vegetable cookery
  7. Salad preparation
  8. Dessert preparation

TECHNIQUES OF BAKING

  1. Pie dough
  2. Piping batters
  3. Quick breads and muffins
  4. Cream desserts
  5. Icings
  6. Yeast dough
  7. Choux paste products
  8. Pastries
  9. Cake preparation

KITCHEN MANAGEMENT

  1. Hospitality /Tourism Perspectives and Organizations
  2. Orientation, Training and Career Planning
  3. Menu Planning and Basic Marketing
  4. Table Service
  5. Basic Kitchen Calculations
  6. Basic Purchasing
  7. Kitchen Organization, Maintenance and Security
NEWCASTLE COLLEGE OF BUSINESS & TECHNOLOGY

CULINARY TECHNIQUES - BASIC & ADVANCED

  1. Kitchen Tools – Identification, Storage & Handling
  2. Uniform Standards
  3. Proper Food Storage and Packaging
  4. Fire Procedures
  5. Stock Cookery
  6. Thickening Agents
  7. Soup Cookery
  8. Sauce Cookery
  9. Egg & Breakfast Cookery
  10. Short Order Cookery
  11. Vegetable, Pasta & Rice Cookery
  12. Fish & Shellfish Cookery
  13. Meat Entrees
  14. Salads
NEWCASTLE COLLEGE OF BUSINESS & TECHNOLOGY

CUISINE – A LA CARTE

  1. Introduction
  2. Appetizers, Soups and Salads
  3. Vegetables, Potatoes, Pastas and Rice
  4. Desserts
  5. Equipment Identification, Use and Maintenance

CALCULATIONS-ADVANCED

  1. Business Calculations
  2. Cost / Sales Calculations
  3. Break-even Analysis
  4. Inventory Calculations
  5. Yield Calculations

COMMUNICATIONS-ADVANCED

  1. Formal Reports
  2. Business Correspondence
  3. Resume Development and Career Planning
  4. Presentation Skills
  5. Application Forms

FOOD THEORY - ADVANCED

  1. Deep Frying and Fish Cookery
  2. Meat & Poultry Cookery
  3. Wines, Spirits and Beers in Cooking
  4. Garnishes & Derivative Sauces
  5. Buffet Preparation
  6. Convenience and Microwave-ready Foods
NEWCASTLE COLLEGE OF BUSINESS & TECHNOLOGY

FOOD, BEVERAGE AND LABOUR COST CONTROLS

  1. Objectives and Applications of a Food and Beverage
  2. Control System
  3. Food & Beverage Cost controls
  4. Management Principles
  5. Employment & Labour Laws
  6. Employment Recruitment, Selection and Trainin
  7. Performance Assessment and Productivity Standards
  8. Labour Relations
  9. Labour Cost Controls

FEES STRUCTURE

Tuition Fees

CAD $19,485

Study Materials

CAD $495

Administration Fees

CAD $ 3,510

Total Program Fees

CAD $23,490