Pharmacy Assistant

The Pharmacy Assistant Certificate Program is designed to provide students with the practical knowledge and essential skills required to work in community, retail, hospital, and long-term care pharmacy environments. This program focuses on pharmacy operations, medication handling, customer service, and administrative support, enabling students to effectively assist licensed pharmacists in daily professional tasks.

Through hands-on training and real-world applications, students learn prescription processing, pharmaceutical terminology, inventory control, pharmacy software basics, and ethical responsibilities. Emphasis is placed on accuracy, confidentiality, patient safety, and professional communication.

Upon completion, graduates are prepared for entry-level positions within pharmacy settings and are equipped to contribute to safe and efficient healthcare services.

Course Prerequisites: Students, early-career professionals, healthcare support workers, or individuals seeking entry into the pharmacy field.

PROGRAM LAYOUT

PROGRAM OVERVIEW

1. Short-term certificate program with a strong focus on practical skills
2. Total course duration – 40 hours
3. Designed for entry-level roles in pharmacy and healthcare environments
4. Ideal for individuals seeking fast-track employment opportunities
5. Career Pathways – Pharmacy Assistant, Pharmacy Clerk, Healthcare Support Staff

COURSES OFFERED

1. Introduction to Pharmacy Practice
2. Roles and Responsibilities of a Pharmacy Assistant
3. Pharmaceutical Terminology
4. Prescription Processing and Documentation
5. Medication Types and Drug Classifications
6. Pharmacy Calculations (Basics)
7. Inventory Management and Stock Control
8. Pharmacy Laws, Ethics, and Confidentiality
9. Customer Service and Patient Communication
10. Health and Safety in Pharmacy Settings
11. Professional Communication and Workplace Readiness

INDUSTRY OPPORTUNITIES

Pharmacy Assistants may perform the following duties:

• Assist pharmacists in preparing and processing prescriptions.
• Maintain accurate patient records and pharmacy documentation.
• Handle inventory, medication storage, and stock replenishment.
• Provide customer service and support to patients and healthcare professionals.
• Ensure compliance with pharmacy laws, safety standards, and confidentiality policies.
• Label, package, and organize prescription and non-prescription medications.
• Operate pharmacy software and point-of-sale systems.
• Support infection control, hygiene, and workplace safety practices.
• Contribute to efficient pharmacy operations and quality healthcare delivery.